For most of us, the words ‘sales email’ don’t exactly spark joy.
We’re receiving more email than ever — on average, a staggering 121 messages every day — a significant number of those are selling something. And they’re definitely not all getting read! It’s all too easy for busy professionals to skim through and hit ‘delete,’ no matter how exciting, valuable, or revolutionary these products are.
And yet, a typical sales team spends time drafting emails as their top choice of outreach. Why? Because, against all odds, it works. In fact, email is 40 times more effective for securing new sales than Facebook and Twitter combined!
One of the most powerful tools to do that is video. Video’s power to market and sell products, especially those aimed at a B2B audience, is well-proven. In one study, 80% of respondents said a video had helped convince them to buy an app or SaaS, and 87% of marketers who used video had seen a positive ROI.
Video is especially powerful once you link it with email. Did you know that if you send emails with the word ‘video’ in the subject line, they’re 19% more likely to get opened and read?
That’s why you should take the time to send emails with video for your sales prospecting strategy. Create a sales video to pump up your sales strategies, connect with new customers and decision-makers, find sales success, and guarantee your prospects will read through your messages!
But if you’re a little confused about what video prospecting is, or why you should try it out, don’t worry. In this beginner’s guide, we’ll tell you everything you need to know about video prospecting and why it’s beneficial to send out this type of content.
What is video prospecting?
Video prospecting is exactly what it sounds like — making video part of your sales cycle!
Face-to-face conversation is the most human, authentic way to communicate. But today’s business world is overwhelmingly digital, which means very little of the sales cycle actually happens face-to-face.
With video, you can change that. Video prospecting lets any sales and marketing team recapture the power of in-person conversation, even when they’re connecting virtually.
That’s a powerful selling skill to possess, because prospecting and lead-generation is one of the most difficult parts of the sales pipeline. At this early stage, there’s no link yet between you and your potential customer. You’re trying to build one from nothing, and that means you need every advantage you can possibly get.
Video lets you bring your sparkling personality and conversational skills to a virtual sales pitch. Instead of seeing just another text-heavy email, when your prospect opens up your email, they’re greeted by an actual human, speaking to them!
Throughout this article, we’ll talk a lot about email, because that’s how most sales reps do their prospecting. Even though video prospecting involves a link between video and outreach emails, there’s no reason you couldn’t use it on other channels too, like social media or even text message.
5 benefits of video prospecting for your sales outreach
Need more convincing as to why you should start a link between video and your prospecting? Here are 5 key benefits of using video for your prospecting, and how it can strengthen the relationship you have with your consumers.
1. Consumers retain more information
The power of video is no secret. Consumers retain information much better this way — in fact, up to nine times better than over text!
That makes B2B marketing videos an obvious choice for explaining complex topics. B2B products tend to be a little more technical, and require a little more education to communicate their value effectively. Anything that can make that process easier is a valuable addition to the marketer’s toolkit.
2. Stand out from competitors
As we mentioned, video also helps you stand out. When someone’s sifting through dozens of emails every day, a human face is a powerful thing to see. It’s radically different from the text-heavy emails we’re used to, and our brains are hardwired to respond.
3. Simplify complex information
Video also gives you a much better chance of making sure your prospect actually grasps what you’re trying to say. This way, you’re able to speak to them in your own voice, with the added benefits of visual and nonverbal cues.
4. Build trust and credibility
It’s no secret that one of the best ways to drive sales is to build trust and credibility with your audience. Consumers are always more likely to purchase from you if they trust your company! Video allows you to do just that by humanizing your brand by featuring people from your company.
5. Simplify your sales outreach process
Using video for your sales outreach is a great solution for simplifying your company’s communication. Video will increase customer engagement by making your brand’s messaging more personal, clear, and memorable.
Start creating how-to videos
To showcase difficult or complex topics, how-to videos are particularly suitable. Once you have satisfied customers, you could also create case study videos providing more context and authenticity to your product. To add visual aspects to complex topics, you could also go for a video slideshow, allowing you to sequence images and video clips into a compelling brand narrative.
All these benefits add up seriously improved sales performance and sales acceleration for reps who choose to leverage video. Sales email templates with video have been shown to:
- Get a 16% higher open rate
- Get 26% to 56% more replies
- Result in more conversions
- Have a 4x higher click through rate (CTR)
Curious about creating professional videos effortlessly? Look no further! With PlayPlay's video editor, you can effortlessly produce stunning videos for your website, social media and more!
When should you use video prospecting?
Inbound or outbound, the power of video prospecting is clear. But when should a sales management team use it to maximize their results?
First of all, video invites experimentation. Savvy sales professionals can try using video at various points in their sales funnel, and track how it impacts their desired sales metrics like conversions, replies, and engagement.
When deciding when and where to include video, consider it as a close substitute or solution for in-person conversation. Where would your prospect benefit from face-to-face interaction the most?
This could include situations like:
- First contact with a potential customer, to kick off your relationship
- Reconnecting with a prospect that may have gone cold
- Sharing particularly complicated news or information
- Creating an easy-to-understand demo
- Communicating the key points
- Leveraging recent news, like a product launch or update, to connect or reconnect with an account
Here are a few great examples of prospecting videos in action.
By including the prospect’s LinkedIn page, this video uses personalization and screen recording to make an impression.
This video takes the time to highlight the sales rep’s personal connection with the prospector to set the stage for a new business relationship.
This demo video unboxes the product to show exactly what makes it so special.
8 steps for creating a prospecting video
If you aren’t used to video prospecting, it might seem like a lot of work. After all, you’re a sales expert, not a content creator!
Don’t worry. These videos are at their best when they’re simple, immediate, and authentic, and there’s a plethora of online video tools out there to make your life easier.
Here are a few steps to follow as you get ready to produce your first prospecting video.
1. Research your prospect
Since video is all about communication, it’s at its most effective when you know exactly who you’re speaking to. That’s why you should start by researching your prospect, so that you can make a personalized video especially for them.
What do they need out of your product? What are the pain points you can help them overcome, or goals that you can help them reach? Even if it’s not realistic to personalize a video for every single prospect, try doing so just for your most important accounts. Even simple personalization, like adding custom text and thumbnails, can boost your response rate 300%!
2. Timing is everything
The next step is to decide where in your process this video should come in. Depending on the situation, you might decide to use your video for cold outreach, follow-up, or to educate the prospect via a demo or explainer. While you’ll want to experiment and see what works for you, there’s some evidence that video is especially powerful between the second and twentieth days of your sales cycle.
3. Decide on your format
Many different kinds of prospecting videos can help you connect with potential customers and reach your sales goals! Here are a few to consider:
- Personalized videos. These super-targeted, branded videos will make a great impression on your prospect. They’re polished, helpful, easy to produce when using a tool like PlayPlay.
- Webcam videos. Created using software like Zoom, these are a simple way to spark a virtual conversation. If your goal is to humanize your relationship with your prospect, this could be the perfect fit.
- Screen recordings. If you need to show off exactly how your product works, deliver a virtual sales presentation, or demonstrate features of your product in action, a screen recording is the natural choice. Tools like Loom are a fast, easy way to produce them.
4. Focus on value
If your pitch isn’t thoughtful, helpful, and considerate of your prospect’s needs, it doesn’t matter how great your video is — you’re not going to see the results you want. Instead of info-dumping with every little detail about what you’re selling, carefully choose the information you think is most relevant to what your prospect wants. Remember to tie everything back to the real-life problems it can solve for them!
Keep things actionable, too. End your video with a clear call-to-action (CTA), so you don’t leave your prospect hanging and you can make the most of all the interest you worked so hard to build up!
5. Write a script
Never, ever hit ‘record’ without a video script ready to go! It doesn’t matter if your video is 20 seconds or 20 minutes — you need a script to make sure your message is clear and compelling.
Remember, your prospect is busy, and if your video doesn’t deliver its key messages right away, they’re simply going to hit ‘close.’ No matter how simple your concept, a script will help you keep things concise, engaging, and easy to understand.
6. Make your video
Gone are the days when you need to be a professional filmmaker to turn out fun, high-quality videos. With online video makers like PlayPlay, creating a video for your prospects can be simple, creative, and even fun!
PlayPlay comes with a library of video templates to get you started. Then, you can add animated text and stock footage for visual interest, and subtitles so your video is effective even without sound.
This ease-of-use is especially important if you need to make many different videos, such as personalized ones for nurturing different prospects. Tools like PlayPlay make the video creation process much more efficient, so it’s within reach to use video for your prospects.
In order to create a quality video, you need the best practices at both the shooting and editing stage. Check out this article if you want to know how to make a professional video.
7. Choose a good thumbnail
Your thumbnail might seem like a simple detail, but it’s actually incredibly important — it’s what your viewer will use to determine whether they watch your video at all.
Try choosing an attention-getting image or GIF, with some text over it that hints at your video’s message. Include a ‘play button’ icon to make it crystal-clear that your prospect should click, watch, and be amazed!
8. Perfect your subject line
Your subject line is the only opportunity you have to convince prospects to open your message.
A great subject line sparks your prospect’s curiosity, hinting at the value proposition your video offers without giving too much away. Make the first few words as compelling and intriguing as possible, communicating to your prospect that they’ll actually get something in return for reading your message.
Also, make sure that your subject line includes the word ‘video’! Doing this has been shown to improve open rates by 19%, and CTR by as much as 65%.
Take the time to repurpose your videos
Do you need more insights on how to create buzzfeed videos? No worries, we've got you covered! Another efficient way of making the most out of your created content can be drawn back to the way of distribution. Repurpose video content and make different smaller videos out of longer videos. Splitting up a testimonial video into various video ads or website quotes can also be a way of recycling your content.
Create a prospecting video with PlayPlay
Convinced that video prospecting is the right sales strategy for your company? You’ll need a great video creation platform to start incorporating video in your next sales outreach.
That’s where PlayPlay comes in!
PlayPlay is the video creation platform that empowers Marketing and Communication teams to transform any message into engaging video stories.
With our powerful and intuitive products, the best AI technologies, and our focus on enterprise storytelling, we've enabled over 3,000 companies to make video their main form of communication.
Why use PlayPlay as a video creation tool?
Here are some reasons why our clients love PlayPlay’s online video tool for their sales:
- Great customer support: Our support team is always available to help you troubleshoot and resolve any issues quickly. We also provide extensive help resources, like video tutorials and webinars, to help you grasp complex concepts quickly.
- Premium stock media library access: You also get access to our extensive library of royalty-free media — including images, video clips, and music — to make your adverts more engaging and appealing to your public.
- Brand elements: You can also customize your ads using your logo, colors, and other visual elements to aid brand recognition.
Prospecting marketing is a type of marketing that focuses on sales outreach. It’s all about generating new leads and customers by showcasing the company’s products and services in creative marketing ways. Prospecting marketing includes activities such as: cold calling, email campaigns, digital advertising, direct mail campaigns, and more.
The 3 stages of prospecting are: research, qualification, and outreach. Here are brief explanations of each stage:
- Research: find out all the key information about your potential customers
- Qualification: determine whether a specific consumer is worth targeting with your communication efforts, and if they are, what the best ways of targeting them are
- Outreach: create a personalized product or service pitch to each prospect or group of consumers
Social media prospecting involves leveraging platforms like LinkedIn, Facebook, Instagram, TikTok, and X to connect with potential customers and build relationships. It enables sellers to research, identify, and engage with prospects effectively.
Visual prospecting is the strategy of taking the time to include visual elements such as images, videos, animations, and personalized designs into outreach campaigns to enhance engagement and communication.
Jaymi Onorato
Demand Generation Manager, North America
Jaymi is a growth-focused B2B marketing leader driving demand generation for North America at PlayPlay. Jaymi advocates for inclusivity in tech and women in leadership.